Contacting Apple

Sales and
Product Inquiries

Apple Online Store

Apple.com/au is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call 133‑MAC (133‑622).

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also check your order status or make changes by calling 133‑622.

Shop with SignTime Auslan Support

Australian Sign Language (Auslan) interpreters are available for all your online shopping needs, right there in your web browser. Shop with SignTime Auslan Support

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions and businesses.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in Australia.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1300-369-095.

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1300-369-095.

Find Apple Authorised Resellers

Use our Reseller Locator to find an Apple Authorised Reseller in Australia.

Apple Authorised Resellers offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations.

Find Authorised Training Centres

Use our Training Centre Locator to find Apple Authorised Training Centres in Australia.

Australia Corporate Contacts

Apple Media Helpline: 133-622
Apple Store (consumer): 133-622
Apple Store (education, small business): 1300-369-095

Product and Services Support

Help from Apple Support

Need service or support? Give us a few details and we’ll offer the best solution. Connect by phone or chat, or find answers online. Get started

More ways to get help:

Lost or Stolen Apple Products

Use the Find My app or iCloud.com/find to help locate a lost iPhone, iPad, Apple Watch or Mac. If you canʼt find your device or think it might be stolen, you can lock it to protect your information.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop‑down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop‑down menu.