Success Stories
Moving medicine forward.
Healthcare Success Stories
Health organizations around the world are using Apple technology to reduce clinician burnout, strengthen patient-provider relationships, and deliver personalized care.
UMC Utrecht
Making every moment count with Mac.
12K
employees
230K
yearly patients
5.7K
devices deployed
Clinicians at UMC Utrecht use Mac, iPhone, and iPad to enhance productivity so they can deliver the best possible care to patients — at scale. Discover how Apple devices support provider efficiency, streamline the patient experience, and more.
UMC Utrecht is one of the largest university medical centers in the Netherlands. The public hospital treats some of the most complex cases in Holland, seeing more than 230,000 patients from across the country each year.
Healthcare workers at UMC Utrecht strive to give the best possible care to their patients. And they use Mac, iPhone, and iPad to help enhance productivity so they can deliver on this promise at scale. They offer Mac to their clinicians as part of a device choice program, nurses receive an iPhone to support them through their day, and patients are given an iPad to access hospital services during their stay.
My MacBook Air is instantly on, and with Touch ID I can get the information I need immediately and securely in emergencies, when every second counts.
Dr. Nizar Moayeri, Neurosurgeon
UMC Utrecht
Clinicians are able to choose their devices, and 85% choose Mac because of its intuitive operating system, built-in security features, outstanding performance, and compatibility with the software they use every day — including Microsoft 365. Mac laptops are also lightweight and power efficient, allowing physicians to access patient records all day on a single charge.*
UMC Utrecht’s Mac IT team of two can easily deploy and manage the entire fleet of 2,500 devices — saving time and money. Senior Engineer Henk Codfried says, “I love the security features, which make it easy for us to manage all our devices centrally. We also have seen fewer support tickets overall with our Mac users.”
Apple devices have also transformed the patient experience and improved efficiency for care teams, so they can spend more time at the bedside. UMC Utrecht is one of the first hospitals in Europe to give nurses their own iPhone. With instant access to apps, nurses have up-to-date information on treatments and tools to connect with patients and care teams. And with ward patients receiving an iPad during their stay, they can order meals, watch their favorite shows, and even make informed choices about their medical care and procedures. Not only does this help patients feel more at ease, but it frees up nurses’ time so they can focus on other vital parts of their role.
The right technology can reduce frustrations and burnout. With Apple devices we can collaborate successfully and get access to what we need, no matter where we are. It helps us spend more time focusing on patient care.
Dr. Sander Muijs, Orthopedic Surgeon
UMC Utrecht
BayCare
Changing the conversation with iPhone.
16
hospitals
3.9K
beds
6K
iPhone devices
BayCare’s move to iPhone has increased efficiency, productivity, and employee satisfaction. Discover how iPhone transformed the nursing department — from onboarding and training to communication and collaboration.
For innovative healthcare, big things are happening in Florida. BayCare is a patient-centered, nonprofit healthcare system with 3,900 beds. It’s also a Cerner Reference Site and one of the largest employers in West Central Florida.
BayCare’s primary goal is to deliver compassionate care to the community they serve. What makes them unique is that they’re equally focused on caring for their employees — providing them with innovative, modern tools to do their jobs in fast-paced environments.
BayCare has deployed more than 6,000 iPhone devices to improve communications, simplify processes, and update legacy systems — saving care teams valuable time that they can now spend on patient care. According to Scott Patterson, BayCare’s vice president and chief technology officer, “Our investment in Apple technology told our teams, ‘We care about you and will invest in the best tools to help you provide cutting-edge, compassionate patient care.’”
Before the switch to Apple technology, care teams were using pagers, cordless IP phones, and fragmented legacy systems. BayCare chose to invest in iPhone for its operating system’s advanced privacy features and vast app ecosystem, which quickly turns iPhone into any instrument that doctors, nurses, and ancillary services need it to be — a barcode scanner, a secure messaging app, a calculator, and so much more.
iPhone is a secure, modern solution that has enabled us to streamline processes and bring the EHR to our care teams’ fingertips on one powerful device.
Scott Patterson, Vice President and Chief Technology Officer
BayCare
The integration into BayCare’s existing software and Cisco network with Fastlane, which minimizes congestion and prioritizes clinically critical apps on the same network, was seamless — and the results have been incredible. With a wholly revamped communications system based on Stryker’s Vocera Edge app on iPhone, team communications are unified, modernized, and private. Use of encrypted role-based messaging alone grew from 1 million to 36 million per year — saving valuable time compared with voice calls. And more precise communications help combat notification fatigue.
Everyone can see team assignments per patient along with each team member’s status, making it easy to quickly find out who’s available. And there’s no need to rely solely on a workstation on wheels. Workflow tasks, digital alerts, reminders, and patient data are now easily accessible on iPhone, so nurses can update conditions, see lab results, and record observations — right at the bedside or wherever they may be.
“We now have more time to spend caring for patients,” says Nicole Gitney, director of nursing informatics. “Apple technology has helped us to adopt additional care workflows, such as nurse leader rounding and virtual care.”
Offering more flexibility and reducing the burden on nurses and staff is important to BayCare. They hold forums with teams to get new ideas and feedback on their needs that technology can help solve. “The move to iPhone has increased efficiency, productivity, and employee satisfaction,” she says. “From easy onboarding and training to more secure, smart, streamlined communication.”
The systems and devices we invest in make a huge difference for us to provide the best-quality care — iPhone has brought excitement to our team.
Nicole Gitney, Director of Nursing Informatics
BayCare
UVA
Shortening NICU stays with iPad.
Providers at UVA’s remote monitoring program, Building HOPE, use iPad to safely monitor NICU babies from home. Parents collect data with iPad, and it’s automatically transferred to the baby’s electronic health records, where providers can observe, adjust treatment plans, and consult remotely as needed. The program has reduced the length of NICU stays by 8 days — creating more space for babies in need.
Ochsner Health
Changing
how patients manage chronic
disease with Apple Watch.
79%
of patients can better control blood pressure in 180 days
74%
reduction in hypoglycemic episodes
Doctors at Ochsner Health use Apple Watch, iPhone, and the Health app to help diabetes and hypertension patients track their conditions from home. Discover how Ochsner is revolutionizing digital medicine with Apple technology.
Chief Transformation Officer Dr. Richard Milani and his team provide remote digital medicine programs for patients with hypertension and diabetes. Participants can track their conditions from the comfort of their homes using blood pressure cuffs and glucose monitors.
Ochsner’s “O Bars” help patients set up devices. The medical team at Ochsner uses Apple technology and Epic’s MyChart app, which is integrated with HealthKit, along with third-party medical devices, such as blood pressure cuffs and glucose monitors, to provide remote digital medicine programs for patients with hypertension and diabetes.
Data from the devices is collected via the Epic MyChart app on iPhone and automatically populated in patients’ charts in the EMR for physicians to see.
We’ve created a new program of monitoring a patient’s blood pressure in their home using iPhone and the Health app, and we’ve been able to dramatically improve how many people got it under control in a short period of time.
Dr. Richard Milani,
Chief Clinical Transformation Officer
Ochsner Health
Patients can monitor their blood pressure and blood sugar levels from the comfort of their homes, and based on their results, their care teams of physicians, pharmacists, and health coaches can make real-time adjustments to their care plan with data coming directly to the patient’s EMR flowsheet.
Care teams receive alerts when key thresholds are crossed, and adjustments are made to the patients’ care plan. Studies have shown that these digital medicine programs led to 79% of patients better controlling their blood pressure within 180 days. Patients in the Digital Diabetes program saw a reduction of 57% for hyperglycemia and a 74% reduction in hypoglycemic episodes, while 73% of usual-care patients over the same period had no change in either hyperglycemia or hypoglycemia indexes.
Ochsner Health
Helping providers treat on the go with iPhone and iPad.
Providers at Ochsner Health use iOS devices, Epic apps, and Apple Watch to improve workflow efficiency and create a more mobile experience for clinicians. Discover how the flexibility and speed of Apple products help doctors engage with their patients and deliver better care.
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