DSA Transparency Report

iCloud Storage

February 2025

In accordance with Article 15 of the EU’s Digital Services Act (DSA), this transparency report provides information on orders and notices of illegal content received by iCloud Storage and complaints received.1 This first report covers the reporting period between 17 February 2024 and 31 December 2024. Subsequent reports will cover successive twelve-month periods. This report reflects data as of 1 January 2025.

Section 1: Orders Received from EU Member States2

This section covers orders issued by EU Member States’ judicial or administrative authorities to act against illegal content in accordance with Article 9 of the DSA. These orders can be submitted through Content Reports (ContentReports.apple.com) — the notice and action mechanism developed in compliance with Article 16 — as well as through existing communication channels.3 The section also covers orders issued by EU Member States’ judicial or administrative authorities to provide information as defined by Article 10 of the DSA.

Total number of EU Member State orders to act against illegal content: 0

Total number of EU Member State orders to provide information: 1840

Table 1.1: EU Member State orders to provide information categorised by the EU Member State issuing the order

 

Count of EU Member State orders

Germany 

822

France 

383

Sweden 

241

Czechia

138

Belgium 

48

Ireland 

37

Poland 

36

Italy 

28

Finland 

27

Spain 

26

Netherlands 

20

Austria

9

Denmark 

8

Croatia 

5

Lithuania 

3

Slovakia 

2

Portugal 

2

Malta 

1

Romania 

1

Latvia 

1

Hungary 

1

Slovenia 

1

 

EU Member State orders to provide information — median time to confirm receipt: 0 days 

EU Member State orders to provide information — median time to give effect to the order: 4 days

Section 2: Notices Received Through Notice and Action Mechanism

The notice and action mechanism in accordance with Article 16 is available at ContentReports.apple.com  and can be accessed by any individual or entity with an EU IP address.

Total number of notices: 0

Section 3: Complaints

Total complaints received: 04

  1. Data in the report comes from the EU only.↩︎

  2. For the purposes of this report, an “order” is a valid request from a Member State judicial or administrative authority in accordance with specific mandatory powers under the laws of the Member State in question, seeking production of information relating to the use of iCloud Storage by one or more specific recipients of the service, or requiring action to be taken in respect of specific items of illegal content, regardless of whether it constitutes an order legally binding on Apple Distribution International Limited. This reporting is without prejudice to the legal position of Apple Distribution International Limited with regard to the binding nature of any such order, under applicable law.↩︎

  3. For more information on accessing the Content Reports portal, please see Section 2.↩︎

  4. iCloud Storage’s complaint-handling system covers complaints related to Content Reports notices. ↩︎